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Zapier vs. Make: Automating Drudgery with AI Agents

Ryan Kane· June 18, 2026 View original

▶ The 2-minute explainer

Summary

This article compares Zapier and Make (formerly Integromat) as automation platforms, framing the discussion around the increasing use of AI agents to automate mundane tasks. It explores how these tools can free up professionals to focus on creative and enriching work.

The piece delves into a comparison between Zapier and Make, two prominent platforms for workflow automation, with a specific focus on their utility in conjunction with emerging AI agents. It addresses the common sentiment that AI should handle repetitive, unfulfilling tasks, thereby allowing humans to engage in more creative and meaningful endeavors. The article suggests that the advent of autonomous agents is beginning to fulfill this promise, enabling the automation of previously manual "drudgery" such as compliance reviews and help desk management. This shift allows professionals to redirect their efforts towards higher-value activities, aligning with the vision of AI augmenting human potential rather than replacing it in creative domains.

Why it matters

Understanding the capabilities of automation platforms and AI agents is crucial for professionals seeking to optimize workflows, reduce operational costs, and reallocate human talent to more strategic roles.

How to implement this in your domain

1Identify repetitive, time-consuming tasks within your daily operations that could be automated.
2Research and compare Zapier and Make based on your specific integration needs and budget.
3Experiment with building simple automation workflows using either platform to connect your existing tools.
4Explore how AI agents can be integrated into these workflows to handle more complex, decision-making tasks.
5Train your team on using automation tools to maximize efficiency and free up time for creative work.

Who benefits

All industriesOperationsMarketingSalesCustomer Service

Key takeaways

AI agents are increasingly capable of automating mundane business tasks.
Platforms like Zapier and Make are essential for orchestrating these automation workflows.
Automating drudgery allows professionals to focus on creative and strategic work.
Choosing between Zapier and Make depends on specific integration and complexity needs.

Original post by Ryan Kane

""I want AI to do my laundry and dishes so that I can do art and writing, not for AI to do my art and writing so that I can do my laundry and dishes," said author Joanna Maciejewska in a viral post. It's a common anti-AI objection. Why are we automating away things that are deligh…"

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